Shipping policy
Effective Date: July 21, 2026
At RAHA, we are committed to delivering your orders safely and on time.
Processing Time
- Ready-to-ship orders are processed within 1–2 business days.
- Custom or personalized orders require 8–10 business days for production before dispatch.
Delivery Time
Estimated delivery times after dispatch:
- Ready-to-ship products: 2–5 business days
- Custom products: 8–10 business days (production time may apply before shipping)
Delivery times may vary depending on your location and courier service.
Shipping Charges
Shipping charges are calculated during checkout based on the selected shipping method or our standard delivery rates.
Order Tracking
Once your order has been dispatched, you will receive tracking information (where available) to monitor your shipment.
Incorrect Address
Please ensure that your shipping address and contact details are correct before placing your order.
RAHA is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Delays
Unexpected delays due to weather, public holidays, courier operations, or other circumstances beyond our control may occur. We appreciate your patience and understanding.
Contact Us
If you have any questions regarding your shipment, please contact our customer support team.